Imaginet FAQ - User contributions [en]

Backing up your emails in Outlook

2023-09-20T12:00:07Z

Matthew: /* Outlook 2016 */

Outlook stores emails in a special proprietary database format called '''PST'''. PST files are very prone to corruption and data loss. For this reason we do '''not''' recommend using Outlook. If you ''are'' currently using Outlook, this guide will explain how to export your PST file for ''local'' backup. This file can then be saved to external media like flash sticks or external hard drives for on-site and off-site backup.

If you're using Imaginet's [[Setting up your Stratus Backup service|Stratus Cloud Backup]] service, you can back up your main PST file '''without having to export it''', however it is still recommended that you crate local on-site and off-site backups as part of a [https://www.nccoe.nist.gov/sites/default/files/legacy-files/msp-protecting-data-extended.pdf 3-2-1 backup strategy].

=Outlook 2010=
==IMAP & POP3==
<ol>
<li>Click on the File tab.</li>
<li>Click on "Import" '''The Import and Export Wizard should now be open.'''</li>
<li>Click on "Export to a File" and then click Next.</li>
<li>Click on Outlook Data File (.pst) Then click Next.</li>
<li>Choose what folders you want to export. To export your entire mailbox, click on the mailbox. The mailbox will usually display your email address name. Make sure the Include Subfolders box is checked, then click Next.</li>
<li>The next page will ask you where you want to save the newly exported PST backup file. Click the browse button to select a location. Once your location is set, finally choose how you would like the backup system to deal with duplicates.</li>
<li>Click Finish to complete the process.</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Microsoft 365, Outlook 2021, Outlook 2019, Outlook 2016, Outlook 2013=
<div style="overflow:hidden;">
==IMAP & POP3==
[[File:Filemenu 1.png|frame|left|1. Select '''File > Open & Export > Import/Export''']]
[[File:Filemenu 2.png|frame|left|2. Select '''Export to a file''', and then select '''Next'''.]]
[[File:Filemenu 3.png|frame|left|3. Select '''Outlook Data File (.pst)''', and select '''Next'''.]]
[[File:Filemenu 4.png|frame|left|4. Select the mail folder or folders in the list that you want to back up and select '''Next'''. ]]
[[File:Filemenu 5.png|frame|left|5. Choose a location and name for your backup file, and then select '''Finish'''.]]
</div>6. If you want to ensure no one has access to your files, enter and confirm a password, and then select '''OK'''

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2019=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Start the MS Outlook application.</li>
<li>Open the File tab.</li>
<li>Click on Open & Export.</li>
<li>Access the Import/Export option.</li>
<li>Now, the Import Export Wizard opens on the screen. Choose the Export to a File option. Hit Next.</li>
<li>Now, select Outlook data file (.pst). And click on the Next button.</li>
<li>From the mailbox preview, choose the folders you want to backup. And press Next.</li>
<li>Finally, define the saving destination of the resultant PST file. Click Finish.</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Account Settings</kbd>.</li>
<li>Click the new <kbd>Account settings</kbd> option that appears.</li>
<li>Click the <kbd>Data Files</kbd> tab</li>
<li>Click <kbd>Add...</kbd> to create a new ''.pst'' file</li>
<li>Enter a file name like ''local-copy.pst''</li>
<li>Click <kbd>OK</kbd></li>
<li>Close <kbd>Account settings</kbd></li>
<li>You should now see a new folder in Outlook, below your normal inbox and folders</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>

=Outlook 2021 and 365=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li></li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

Backing up your emails in Outlook

2023-09-20T11:43:27Z

Matthew: /* IMAP */

Outlook stores emails in a special proprietary database format called '''PST'''. PST files are very prone to corruption and data loss. For this reason we do '''not''' recommend using Outlook. If you ''are'' currently using Outlook, this guide will explain how to export your PST file for ''local'' backup. This file can then be saved to external media like flash sticks or external hard drives for on-site and off-site backup.

If you're using Imaginet's [[Setting up your Stratus Backup service|Stratus Cloud Backup]] service, you can back up your main PST file '''without having to export it''', however it is still recommended that you crate local on-site and off-site backups as part of a [https://www.nccoe.nist.gov/sites/default/files/legacy-files/msp-protecting-data-extended.pdf 3-2-1 backup strategy].

=Outlook 2010=
==IMAP & POP3==
<ol>
<li>Click on the File tab.</li>
<li>Click on "Import" '''The Import and Export Wizard should now be open.'''</li>
<li>Click on "Export to a File" and then click Next.</li>
<li>Click on Outlook Data File (.pst) Then click Next.</li>
<li>Choose what folders you want to export. To export your entire mailbox, click on the mailbox. The mailbox will usually display your email address name. Make sure the Include Subfolders box is checked, then click Next.</li>
<li>The next page will ask you where you want to save the newly exported PST backup file. Click the browse button to select a location. Once your location is set, finally choose how you would like the backup system to deal with duplicates.</li>
<li>Click Finish to complete the process.</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2016=
<div style="overflow:hidden;">
==IMAP & POP3==
[[File:Filemenu 1.png|frame|left|1. Select '''File > Open & Export > Import/Export''']]
[[File:Filemenu 2.png|frame|left|2. Select '''Export to a file''', and then select '''Next'''.]]
[[File:Filemenu 3.png|frame|left|3. Select '''Outlook Data File (.pst)''', and select '''Next'''.]]
[[File:Filemenu 4.png|frame|left|4. Select the mail folder or folders in the list that you want to back up and select '''Next'''. ]]
[[File:Filemenu 5.png|frame|left|5. Choose a location and name for your backup file, and then select '''Finish'''.]]
</div>6. If you want to ensure no one has access to your files, enter and confirm a password, and then select '''OK'''

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2019=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Start the MS Outlook application.</li>
<li>Open the File tab.</li>
<li>Click on Open & Export.</li>
<li>Access the Import/Export option.</li>
<li>Now, the Import Export Wizard opens on the screen. Choose the Export to a File option. Hit Next.</li>
<li>Now, select Outlook data file (.pst). And click on the Next button.</li>
<li>From the mailbox preview, choose the folders you want to backup. And press Next.</li>
<li>Finally, define the saving destination of the resultant PST file. Click Finish.</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Account Settings</kbd>.</li>
<li>Click the new <kbd>Account settings</kbd> option that appears.</li>
<li>Click the <kbd>Data Files</kbd> tab</li>
<li>Click <kbd>Add...</kbd> to create a new ''.pst'' file</li>
<li>Enter a file name like ''local-copy.pst''</li>
<li>Click <kbd>OK</kbd></li>
<li>Close <kbd>Account settings</kbd></li>
<li>You should now see a new folder in Outlook, below your normal inbox and folders</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>

=Outlook 2021 and 365=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li></li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

File:Filemenu 5.png

2023-09-20T11:22:10Z

Matthew:

Choose a location and name for your backup file, and then select Finish.

File:Filemenu 4.png

2023-09-20T11:16:51Z

Matthew:

Select the mail folder you want to back up and select Next.

File:Filemenu 3.png

2023-09-20T11:14:44Z

Matthew:

Select Outlook Data File (.pst), and select Next.

File:Filemenu 2.png

2023-09-20T11:13:21Z

Matthew:

Select Export to a file, and then select Next.

File:Filemenu 1.png

2023-09-20T11:02:44Z

Matthew:

Select File > Open & Export > Import/Export.

Backing up your emails in Outlook

2023-09-20T10:55:30Z

Matthew: /* IMAP & POP3 */

Outlook stores emails in a special proprietary database format called '''PST'''. PST files are very prone to corruption and data loss. For this reason we do '''not''' recommend using Outlook. If you ''are'' currently using Outlook, this guide will explain how to export your PST file for ''local'' backup. This file can then be saved to external media like flash sticks or external hard drives for on-site and off-site backup.

If you're using Imaginet's [[Setting up your Stratus Backup service|Stratus Cloud Backup]] service, you can back up your main PST file '''without having to export it''', however it is still recommended that you crate local on-site and off-site backups as part of a [https://www.nccoe.nist.gov/sites/default/files/legacy-files/msp-protecting-data-extended.pdf 3-2-1 backup strategy].

=Outlook 2010=
==IMAP & POP3==
<ol>
<li>Click on the File tab.</li>
<li>Click on "Import" '''The Import and Export Wizard should now be open.'''</li>
<li>Click on "Export to a File" and then click Next.</li>
<li>Click on Outlook Data File (.pst) Then click Next.</li>
<li>Choose what folders you want to export. To export your entire mailbox, click on the mailbox. The mailbox will usually display your email address name. Make sure the Include Subfolders box is checked, then click Next.</li>
<li>The next page will ask you where you want to save the newly exported PST backup file. Click the browse button to select a location. Once your location is set, finally choose how you would like the backup system to deal with duplicates.</li>
<li>Click Finish to complete the process.</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2016=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Step one goes here</li>
<li>Step two</li>
<li>etc</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>PST step one</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>PST export step one</li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2019=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Start the MS Outlook application.</li>
<li>Open the File tab.</li>
<li>Click on Open & Export.</li>
<li>Access the Import/Export option.</li>
<li>Now, the Import Export Wizard opens on the screen. Choose the Export to a File option. Hit Next.</li>
<li>Now, select Outlook data file (.pst). And click on the Next button.</li>
<li>From the mailbox preview, choose the folders you want to backup. And press Next.</li>
<li>Finally, define the saving destination of the resultant PST file. Click Finish.</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Account Settings</kbd>.</li>
<li>Click the new <kbd>Account settings</kbd> option that appears.</li>
<li>Click the <kbd>Data Files</kbd> tab</li>
<li>Click <kbd>Add...</kbd> to create a new ''.pst'' file</li>
<li>Enter a file name like ''local-copy.pst''</li>
<li>Click <kbd>OK</kbd></li>
<li>Close <kbd>Account settings</kbd></li>
<li>You should now see a new folder in Outlook, below your normal inbox and folders</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>

=Outlook 2021 and 365=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li></li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

Backing up your emails in Outlook

2023-09-20T10:50:05Z

Matthew: /* IMAP & POP */

Outlook stores emails in a special proprietary database format called '''PST'''. PST files are very prone to corruption and data loss. For this reason we do '''not''' recommend using Outlook. If you ''are'' currently using Outlook, this guide will explain how to export your PST file for ''local'' backup. This file can then be saved to external media like flash sticks or external hard drives for on-site and off-site backup.

If you're using Imaginet's [[Setting up your Stratus Backup service|Stratus Cloud Backup]] service, you can back up your main PST file '''without having to export it''', however it is still recommended that you crate local on-site and off-site backups as part of a [https://www.nccoe.nist.gov/sites/default/files/legacy-files/msp-protecting-data-extended.pdf 3-2-1 backup strategy].

=Outlook 2010=
==IMAP & POP3==
<ol>
<li>Click on the File tab.</li>
<li>Click on "Import" '''The Import and Export Wizard should now be open.'''</li>
<li>Click on "Export to a File" and then click Next.</li>
<li>Click on Outlook Data File (.pst) Then click Next.</li>
<li>You will be prompted to choose what folders you want to export. To export your entire mailbox, click on the mailbox, the item located at the top of the folder list. The mailbox will usually display your email address. Make sure the Include Subfolders box is checked, then click Next.</li>
<li>The next page will ask you where you want to save the newly exported PST backup file. Click the browse button to select a location. Once your location is set, finally choose how you would like the backup system to deal with duplicates. The default option should be fine but choose which option works best for your backups needs. Then click Finish to complete the process. You will now have a local backup of your IMAP or POP emails.</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2016=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Step one goes here</li>
<li>Step two</li>
<li>etc</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>PST step one</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>PST export step one</li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2019=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Start the MS Outlook application.</li>
<li>Open the File tab.</li>
<li>Click on Open & Export.</li>
<li>Access the Import/Export option.</li>
<li>Now, the Import Export Wizard opens on the screen. Choose the Export to a File option. Hit Next.</li>
<li>Now, select Outlook data file (.pst). And click on the Next button.</li>
<li>From the mailbox preview, choose the folders you want to backup. And press Next.</li>
<li>Finally, define the saving destination of the resultant PST file. Click Finish.</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Account Settings</kbd>.</li>
<li>Click the new <kbd>Account settings</kbd> option that appears.</li>
<li>Click the <kbd>Data Files</kbd> tab</li>
<li>Click <kbd>Add...</kbd> to create a new ''.pst'' file</li>
<li>Enter a file name like ''local-copy.pst''</li>
<li>Click <kbd>OK</kbd></li>
<li>Close <kbd>Account settings</kbd></li>
<li>You should now see a new folder in Outlook, below your normal inbox and folders</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>

=Outlook 2021 and 365=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li></li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

Backing up your emails in Outlook

2023-09-20T10:49:49Z

Matthew: /* IMAP */

Outlook stores emails in a special proprietary database format called '''PST'''. PST files are very prone to corruption and data loss. For this reason we do '''not''' recommend using Outlook. If you ''are'' currently using Outlook, this guide will explain how to export your PST file for ''local'' backup. This file can then be saved to external media like flash sticks or external hard drives for on-site and off-site backup.

If you're using Imaginet's [[Setting up your Stratus Backup service|Stratus Cloud Backup]] service, you can back up your main PST file '''without having to export it''', however it is still recommended that you crate local on-site and off-site backups as part of a [https://www.nccoe.nist.gov/sites/default/files/legacy-files/msp-protecting-data-extended.pdf 3-2-1 backup strategy].

=Outlook 2010=
==IMAP & POP==
<ol>
<li>Click on the File tab.</li>
<li>Click on "Import" '''The Import and Export Wizard should now be open.'''</li>
<li>Click on "Export to a File" and then click Next.</li>
<li>Click on Outlook Data File (.pst) Then click Next.</li>
<li>You will be prompted to choose what folders you want to export. To export your entire mailbox, click on the mailbox, the item located at the top of the folder list. The mailbox will usually display your email address. Make sure the Include Subfolders box is checked, then click Next.</li>
<li>The next page will ask you where you want to save the newly exported PST backup file. Click the browse button to select a location. Once your location is set, finally choose how you would like the backup system to deal with duplicates. The default option should be fine but choose which option works best for your backups needs. Then click Finish to complete the process. You will now have a local backup of your IMAP or POP emails.</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2016=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Step one goes here</li>
<li>Step two</li>
<li>etc</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>PST step one</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>PST export step one</li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2019=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Start the MS Outlook application.</li>
<li>Open the File tab.</li>
<li>Click on Open & Export.</li>
<li>Access the Import/Export option.</li>
<li>Now, the Import Export Wizard opens on the screen. Choose the Export to a File option. Hit Next.</li>
<li>Now, select Outlook data file (.pst). And click on the Next button.</li>
<li>From the mailbox preview, choose the folders you want to backup. And press Next.</li>
<li>Finally, define the saving destination of the resultant PST file. Click Finish.</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Account Settings</kbd>.</li>
<li>Click the new <kbd>Account settings</kbd> option that appears.</li>
<li>Click the <kbd>Data Files</kbd> tab</li>
<li>Click <kbd>Add...</kbd> to create a new ''.pst'' file</li>
<li>Enter a file name like ''local-copy.pst''</li>
<li>Click <kbd>OK</kbd></li>
<li>Close <kbd>Account settings</kbd></li>
<li>You should now see a new folder in Outlook, below your normal inbox and folders</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>

=Outlook 2021 and 365=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li></li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

Backing up your emails in Outlook

2023-09-20T10:18:11Z

Matthew: /* IMAP */

Outlook stores emails in a special proprietary database format called '''PST'''. PST files are very prone to corruption and data loss. For this reason we do '''not''' recommend using Outlook. If you ''are'' currently using Outlook, this guide will explain how to export your PST file for ''local'' backup. This file can then be saved to external media like flash sticks or external hard drives for on-site and off-site backup.

If you're using Imaginet's [[Setting up your Stratus Backup service|Stratus Cloud Backup]] service, you can back up your main PST file '''without having to export it''', however it is still recommended that you crate local on-site and off-site backups as part of a [https://www.nccoe.nist.gov/sites/default/files/legacy-files/msp-protecting-data-extended.pdf 3-2-1 backup strategy].

=Outlook 2010=
==IMAP==
# Select File > Open & Export > Import/Export.
# Select Export to a file, and then select Next.
# Select Outlook Data File (.pst), and select Next.
# Select the mail folder or folders you want to back up and select Next.
# Choose a location and name for your backup file, and then select Finish.

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2016=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Step one goes here</li>
<li>Step two</li>
<li>etc</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>PST step one</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>PST export step one</li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2019=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Start the MS Outlook application.</li>
<li>Open the File tab.</li>
<li>Click on Open & Export.</li>
<li>Access the Import/Export option.</li>
<li>Now, the Import Export Wizard opens on the screen. Choose the Export to a File option. Hit Next.</li>
<li>Now, select Outlook data file (.pst). And click on the Next button.</li>
<li>From the mailbox preview, choose the folders you want to backup. And press Next.</li>
<li>Finally, define the saving destination of the resultant PST file. Click Finish.</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Account Settings</kbd>.</li>
<li>Click the new <kbd>Account settings</kbd> option that appears.</li>
<li>Click the <kbd>Data Files</kbd> tab</li>
<li>Click <kbd>Add...</kbd> to create a new ''.pst'' file</li>
<li>Enter a file name like ''local-copy.pst''</li>
<li>Click <kbd>OK</kbd></li>
<li>Close <kbd>Account settings</kbd></li>
<li>You should now see a new folder in Outlook, below your normal inbox and folders</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>

=Outlook 2021 and 365=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li></li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

Backing up your emails in Outlook

2023-09-20T10:00:16Z

Matthew: /* IMAP */

Outlook stores emails in a special proprietary database format called '''PST'''. PST files are very prone to corruption and data loss. For this reason we do '''not''' recommend using Outlook. If you ''are'' currently using Outlook, this guide will explain how to export your PST file for ''local'' backup. This file can then be saved to external media like flash sticks or external hard drives for on-site and off-site backup.

If you're using Imaginet's [[Setting up your Stratus Backup service|Stratus Cloud Backup]] service, you can back up your main PST file '''without having to export it''', however it is still recommended that you crate local on-site and off-site backups as part of a [https://www.nccoe.nist.gov/sites/default/files/legacy-files/msp-protecting-data-extended.pdf 3-2-1 backup strategy].

=Outlook 2010=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li></li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2016=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Step one goes here</li>
<li>Step two</li>
<li>etc</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>PST step one</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>PST export step one</li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

=Outlook 2019=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>Start the MS Outlook application.</li>
<li>Open the File tab.</li>
<li>Click on Open & Export.</li>
<li>Access the Import/Export option.</li>
<li>Now, the Import Export Wizard opens on the screen. Choose the Export to a File option. Hit Next.</li>
<li>Now, select Outlook data file (.pst). And click on the Next button.</li>
<li>From the mailbox preview, choose the folders you want to backup. And press Next.</li>
<li>Finally, define the saving destination of the resultant PST file. Click Finish.</li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Account Settings</kbd>.</li>
<li>Click the new <kbd>Account settings</kbd> option that appears.</li>
<li>Click the <kbd>Data Files</kbd> tab</li>
<li>Click <kbd>Add...</kbd> to create a new ''.pst'' file</li>
<li>Enter a file name like ''local-copy.pst''</li>
<li>Click <kbd>OK</kbd></li>
<li>Close <kbd>Account settings</kbd></li>
<li>You should now see a new folder in Outlook, below your normal inbox and folders</li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>Click <kbd>File</kbd></li>
<li>Click <kbd>Open & Export</kbd></li>
<li>Click <kbd>Import/Export</kbd></li>
<li>Click <kbd>Export to a file</kbd></li>
<li>Click <kbd>Next</kbd></li>
<li>Select <kbd>Outlook data file (.pst)</kbd></li>
<li>Tick the folders you want to back up</li>
<li>Click <kbd>Next</kbd></li>
<li>Choose a memorable location to save the export, like <kbd>My Documents</kbd></li>
<li>Click <kbd>Finish</kbd></li>
</ol>

=Outlook 2021 and 365=
==IMAP==
<ol>
<li>Configure Outlook to download complete emails
<ol>
<li>
</ol>
</li>
<li>Create a new PST file
<ol>
<li></li>
</ol>
</li>
<li>Export the new PST file
<ol>
<li></li>
</ol>
</li>
</ol>

==POP3==
Export your PST file
<ol>
<li>PST export steps same as for IMAP</li>
</ol>

How you can prevent spam

2020-03-11T12:15:37Z

Matthew:

Spam is a daily headache for most people who use the Internet. These emails usually contain links or attached files that can potentially infect your computer, laptop or cellphone with malware, spyware or viruses. It is important to understand the best ways to prevent spam.

5 steps to follow to limit spam:

1: Confirm the email is a spam message. If it is not from someone who you recognise, if they claim you have won a large sum of money, if its to good to be true are good examples.

2: Don't post your e-mail address on a public forum or website. It is estimated that 95% of all junk e-mail is caused by a person publicly disclosing his or her e-mail address. There are many robots and scripts that automatically scan websites for e-mail addresses.

3: Do not respond to spam emails since the sending address of the spam email is most likely hacked itself and is just being used to send out the spam emails. A spammer will never use there own email address to send out spam. However in some other cases if you do respond and the spammer will take notice and will just confirm to them that your email address is valid and can be used for more spam.

4: Only use and submit your email address to trusted/reputable websites that do not sell your email address to 3rd parties or advertisers.

5: Report spam to Imaginet by forwarding the original spam email as a '''attachment''' to spam@imaginet.co.za for processing.

[[How Imaginet blocks spam]]

[[How you can blacklist email addresses]]

[[What does Imaginet consider spam abuse]]

[[How to report spam to Imaginet]]

How you can prevent spam

2020-03-11T11:53:06Z

Matthew:

Spam is a daily headache for most people who use the Internet. These emails usually contain links or attached files that can potentially infect your computer, laptop or cellphone with malware, spyware or viruses. It is important to understand the best ways to prevent spam.

5 steps to follow to limit spam:

1: Confirm the email is a spam message. If it is not from someone who you recognise, if they claim you have won a large sum of money, if its to good to be true are good examples.

2: Stop posting your e-mail address on a public forum or website. It is estimated that 95% of all junk e-mail is caused by a person publicly disclosing his or her e-mail address. There are many robots and scripts that automatically scan websites for e-mail addresses.

3: Do not respond to spam emails since the sending address of the spam email is most likely hacked itself and is just being used to send out the spam emails. A spammer will never use there own email address to send out spam. However in some other cases if you do respond and the spammer will take notice and will just confirm to them that your email address is valid and can be used for more spam.

4: Only use and submit your email address to trusted/reputable websites that do not sell your email address to 3rd parties or advertisers.

5: Report spam to Imaginet by forwarding the original spam email as a '''attachment''' to spam@imaginet.co.za for processing.

[[How Imaginet blocks spam]]

[[How you can blacklist email addresses]]

[[What does Imaginet consider spam abuse]]

[[How to report spam to Imaginet]]

How to report spam to Imaginet

2020-03-11T11:46:09Z

Matthew:

You can report spam email you have received to spam@imaginet.co.za. Please forward the message, including full mail headers (Fig. 1), to this email address. [[File:Mailheaders.png ‎|thumb|right|Fig. 1]]

Imaginet requires the full header information from your email software. It also requires the unmodified body including HTML codes if any and/or MIME information. It depends on your email software. We have included Microsoft Outlook Express shortcut keys for your reference:

'''Outlook Express''' ( Most Versions )
Start by opening the message in it's own window (or when viewing the message in the preview pane). Then:

With the keyboard:

CTRL-F3 (Message Source Window)

CTRL-A (select all)

CTRL-C (copy)

ALT-F4 (close)

'''With the mouse:'''

Click the "File" menu

Click "Properties"

Click the "Details" tab

Click "Message Source"

Highlight, copy and paste everything from this window (Ctrl-A, Ctrl-C)

With viruses, worms and trojans being spread via email, many users now work with the preview screen in Outlook Express turned off. Viewing the contents of email in the preview screen is no different than opening the message. If the email has malicious content, it may execute in the preview screen.

The following is instructions to obtain the full message source if you have the preview panel turned off:

'''Using the keyboard:'''

Highlight the message in the folder

Press alt & enter - this will open a message information window

Press Ctrl & Tab - this changes to the "Details" tab

Press Alt & m - the opens the message source

Press Ctrl & a - to select all the text

Press Ctrl & c - to copy the selected text to the clipboard

Press Alt & F4 - to close the message source window

Press the Esc keay - to close the information window

Forward the spam email to spam@imaginet.co.za

With the curser in the parsing box, press Ctrl & v to paste the clipboard contents into the message window

Click the Send button.

How you can prevent spam

2020-01-16T13:36:13Z

Matthew:

Spam is a daily headache for most people who use the Internet. These emails usually contain links or attached files that can potentially infect your computer, laptop or cellphone with malware, spyware or viruses. It is important to understand the best ways to prevent spam in the first place and also know not to respond directly back to these spammers as that will just confirm your email address is a valid email address.

6 steps to follow to limit spam:

1: Confirm the email is a spam message. If it is not from someone who you recognise, if they claim you have won a large sum of money, if its to good to be true are good examples.

2: Stop posting your e-mail address on a public forum or website. It is estimated that 95% of all junk e-mail is caused by a person publicly disclosing his or her e-mail address. There are many robots and scripts that automatically scan websites for e-mail addresses.

3: Only use and submit your email address to trusted/ reputable websites that do not sell your email address to 3rd parties or advertisers.

4: Block spam using [http://my.imaginet.co.za MyDot], you can easily blacklist email addresses using this method.

5: Install spam blocking tools for your specific mail client, some examples are:

[http://www.spamaid.com Spam Aid]

[http://www.spam-reader.com Spam Reader]

6: Report spam to Imaginet using spam@imaginet.co.za

[[How Imaginet blocks spam]]

[[How you can blacklist email addresses]]

[[What does Imaginet consider spam abuse]]

[[How to report spam to Imaginet]]

How to report spam to Imaginet

2020-01-16T13:33:34Z

Matthew:

You can report spam email you have received to spam@imaginet.co.za. Please forward the message, including full mail headers (Fig. 1), to this email address. [[File:Mailheaders.png ‎|thumb|right|Fig. 1]]

Imaginet requires the full header information from your email software. It also requires the unmodified body including HTML codes if any and/or MIME information. It depends on your email software. We have included Microsoft Outlook Express shortcut keys for your reference:

'''Outlook Express''' ( Most Versions )
Start by opening the message in it's own window (or when viewing the message in the preview pane). Then:

With the keyboard:

CTRL-F3 (Message Source Window)

CTRL-A (select all)

CTRL-C (copy)

ALT-F4 (close)

'''With the mouse:'''

Click the "File" menu

Click "Properties"

Click the "Details" tab

Click "Message Source"

Highlight, copy and paste everything from this window (Ctrl-A, Ctrl-C)

With viruses, worms and trojans being spread via email, many users now work with the preview screen in Outlook Express turned off. Viewing the contents of email in the preview screen is no different than opening the message. If the email has malicious content, it may execute in the preview screen.

The following is instructions to obtain the full message source if you have the preview panel turned off:

'''Using the keyboard:'''

Highlight the message in the folder

Press alt & enter - this will open a message information window

Press Ctrl & Tab - this changes to the "Details" tab

Press Alt & m - the opens the message source

Press Ctrl & a - to select all the text

Press Ctrl & c - to copy the selected text to the clipboard

Press Alt & F4 - to close the message source window

Press the Esc keay - to close the information window

Forward the spam email to abuse@imaginet.co.za

With the curser in the parsing box, press Ctrl & v to paste the clipboard contents into the message window

Click the Send button.